Former Executives Plead Guilty to Concealing Tech Support Fraud Scheme

Two former executives of a call-tracking and analytics company have pleaded guilty to concealing a long-running tech support fraud operation that targeted victims worldwide.

Former CEO Adam Young of Miami, Florida, and former CSO Harrison Gevirtz of Las Vegas, Nevada, admitted to misprision of a felony. The charge carries a maximum sentence of three years in federal prison, a fine of up to $250,000, or both. Sentencing is scheduled for June 16.

According to court documents, Young and Gevirtz operated C.A. Cloud Attribution, Ltd., using the C.A. Cloud trade name, from early 2017 through April 2022. The company provided phone numbers, call forwarding, call recordings, and call-tracking services to customers they knew were involved in telemarketing and tech support fraud.

The scammers used deceptive pop-up alerts claiming victims’ computers were infected with malware. Victims were then directed to call fake support agents, who charged hundreds of dollars for fraudulent technical services. In some cases, scammers impersonated major technology companies such as Microsoft and Apple.

Authorities said some victims also had their computers remotely accessed, allowing scammers to steal personal and financial information and withdraw funds without authorization.

Prosecutors allege that Young and Gevirtz knew some customers were engaged in fraud but failed to report the activity to law enforcement. Instead, they allegedly helped customers avoid detection by advising them to use large pools of rotating phone numbers to reduce complaints and prevent service terminations.

The defendants also directed sales staff to market services to businesses involved in fraud and, at times, introduced scammers to one another to buy and sell call traffic.

FBI officials strongly condemned the conduct, saying the executives knowingly profited from scams that targeted elderly and vulnerable victims, leaving many financially and emotionally devastated.

Young and Gevirtz also owned and operated a call center in Tunisia between 2016 and April 2022. Some employees at that center allegedly participated in tech support fraud by posing as legitimate support representatives, gaining fraudulent access to victims’ computers, and issuing fake invoices.

Tech support fraud remains a major threat. According to the FBI’s 2025 Internet Crime Report, Americans reported at least $2.1 billion in losses from tech support scams last year, based on nearly 48,000 complaints submitted to the Internet Crime Complaint Center.